Imported from Aceyus

Aceyus Reporting and Dashboards within CaféX Supervisor Assist

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February 12, 2018
Aceyus users keep their fingers on the pulse of their customer and agent experiences with our flexible and easy-to-build reports and dashboards. Combined with CaféX Supervisor Assist, a real-time agent coaching solution, we can deliver even more visibility into agent and supervisor activity based on historical, interval, real-time and detail metrics.