Imported from Aceyus

Aceyus Reporting and Dashboards within CaféX Supervisor Assist

February 12, 2018
Aceyus users keep their fingers on the pulse of their customer and agent experiences with our flexible and easy-to-build reports and dashboards. Combined with CaféX Supervisor Assist, a real-time agent coaching solution, we can deliver even more visibility into agent and supervisor activity based on historical, interval, real-time and detail metrics.