Imported from Aceyus

Imported from Aceyus

Planning Considerations for the Aceyus Platform

14 views June 02, 2020

Part II of the Aceyus Architectures and Planning series

Imported from Aceyus

Aceyus Reporting and Dashboards within CaféX...

16 views June 02, 2020

Aceyus users keep their fingers on the pulse of their customer and agent experiences with our...

Imported from Aceyus

Aceyus Contact Center Intelligence

23 views June 02, 2020

Business users gain omnichannel insight into their business processes with Aceyus solutions that...

Imported from Aceyus

Agent Reskilling with Aceyus Assignment Manager...

15 views June 02, 2020

Agent reskilling is a way for contact centers to adapt to fluctuating service volumes. The Aceyus...

Imported from Aceyus

Contact Center Management with Aceyus Director

31 views June 02, 2020

Contact routing is complex and technical, but with Aceyus Director, contact centers have a safe...

Imported from Aceyus

Transparency into Agent and Supervisor...

9 views June 02, 2020

CaféX Supervisor Assist and Aceyus Reporting allows contact center supervisors to virtually coach...

Imported from Aceyus

The Aceyus Vault: A Central Data Repository

25 views June 02, 2020

At the core of the Aceyus Platform is the Vault, a central data repository that integrates data...