Imported from Aceyus

Transparency into Agent and Supervisor Activity: the Aceyus Reporting-CaféX Supervisor Assist Integration

February 12, 2018
CaféX Supervisor Assist and Aceyus Reporting allows contact center supervisors to virtually coach and monitor their agents in real time, gauge the true agent experience, and enhance the customer experience through real-time analytics.
Susan Benjamin November 10, 2020 05:33 AM Delete

Transparency is vital to ethical conduct, and it's also not possible to do so in each aspect of your company. First, consumers are involved in what is influencing them, and this depends. One consumer may be curious as to where the beef in your sandwich winery comes about, other customers may only enjoy your cheap costs. Source:

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